FAQ'S

ORDERS

Where does Bean Body ship to?

Bean Body ships worldwide with offices located in USA, Canada, UK, Hong Kong & Australia for quick and reliable postage

How much does shipping cost?

Shipping is free for USA orders over $40.00. For USA orders under $40.00, shipping is a flat fee of $5.00. For all other countries shopping on the Global Bean Body website shipping is calculated at checkout based on your exact location and the weight of your order. We do not add any charge over and beyond the standard sipping costs to get your order from our warehouse to your desired delivery address. Any additional charges including customer charges must be covered by the customer.

What is the dispatch time?

We set high standards when it comes to dispatching orders on time! All orders are dispatched within 24 business hours of the order being placed. Obviously during public holiday periods both our warehouses and external shipping services often slow down a little bit so please keep this in mind and be a little more patient. You will get an email when your parcel has been dispatched.

How long will my product take to arrive?

This depends entirely on your location. Within Australia we have been advised by Australia Post that 2-5 business days is considered a normal transit time. If you are ordering from NZ, anything up to 2 weeks is considered normal however typically orders are received within 5 business days of dispatch. If you have been waiting longer than these times, please contact us and we will look into it further for you.

Can I have a refund?

Yes, if your product arrives damaged a refund may be issued. For a refund to be issued you will need to contact us at hello@beanbodycare.com within 24 hours of receiving the parcel (please attach photos of the product damage). Our customer care consultant will then review photos and advise you where to return the parcel to by mail - once received a full refund will be issued for your original purchase price. Unfortunately we cannot issue refunds for change of mind or dislike of product.

What methods of payments do Bean Body accept?

Bean Body uses PayPal and direct credit card transaction for payments at checkout. Credit cards accepted include Mastercard, Visa, American Express, Diners Club, JCB & Discover.

PRODUCT INFORMATION

What are the benefits of using Bean Body?

Bean Body is tough enough to improve your skins imperfections, yet leaves you feeling softer and smoother than ever. Caffeine will stimulate blood flow and help reduce the appearance of cellulite, eczema, stretch marks, age spots, varicose veins and psoriasis. Demerra Sugar and Himalayan Salt will exfoliate your skin, removing dead skin, acne, whiteheads, blackheads, breakouts and other skin blemishes. Coconut Oil will hydrate and moisturise your skin Cocoa and Vitamin E are high in antioxidants which nourish and protect the skin, promoting cell repair and rejuvenation

Will Caffeine help reduce cellulite?

It sure can! Caffeine will stimulate blood flow and help reduce the appearance of cellulite, eczema, stretch marks, age spots, varicose veins and psoriasis. Caffeine fights the fat content within your cells and interferes with the activity of a specific enzyme known as phosphodiesterase. Your body uses phosphodiesterase to stop fat breakdown, but caffeine will suppress the phosphodiesterase and by doing this it will burn the fatty tissue deposits that cause cellulite.

Is Bean Body good for exfoliating my skin?

Bean Body is perfect for exfoliating your skin. Sea salt provides a more intense exfoliate for your skin and is great in removing dead skin cells. Salt is a natural detoxifier which absorbs toxins, leaving your skin clean and healthy.

Can Bean Body reduce stretch marks, wrinkles and improve acne?

Yes! Sugar contains a naturally occurring alpha hydroxy acid which is known for its anti-wrinkle and moisturising properties for reducing stretch marks. Sugar is also the perfect skin exfoliator and is very helpful for reducing acne, whiteheads, blackheads, breakouts and other skin blemishes as it helps to remove bacteria and reveal beautiful, polished glowing skin.

Can I use Bean Body if I have sensitive skin?

Bean Body is an all-natural scrub made with ingredients that come from the earth. We always recommend that you do a patch test first before applying to entire body. If you notice a reaction to using the scrub, discontinue using immediately.

Can I use Bean Body on my face?

Yes, you can use Bean Body on your face, but keep in mind it is an exfoliant, so be gentle with your skin and avoid using alcohol-based products after scrubbing. Use a soap free cleanser to wash off any excess oil. If you have sensitive skin make sure you do a patch test first.

GENERAL FAQ

Is Bean Body vegan?

Yes. Bean Body contains no animal bi-products.

What ingredients are in Bean Body?

Organic Coffee Scrub with Robusta Coffee Beans, Organic Cold Pressed Coconut Oil, Himalayan pink rock salt, Demerara Sugar, Organic Cacao and Vitamin E oil.

Does Bean Body test on animals?

No way, Bean Body is cruelty free. All our ingredients are natural, so we test it on ourselves. Animals are for cuddling!

How often should I use the scrubs?

We recommend one-two scrubs a week. The more time to spend scrubbing with Bean Body the more time he has to target cellulite and stretch marks.

How do I apply Bean Body?

All good things start in the shower. Get wet, rub a large handful of scrub in circular massage motions, focusing on problem areas. Leave scrub to dry for 5 minutes and finish with a really good rinse.

Do I apply on wet or dry skin?

We recommend applying Bean Body to damp skin. For a more intensive treatment, apply to dry skin. And if you prefer a paste like consistency, add a little more water while you scrub.

How long will it take to see results?

Your skin should feel smoother after your first session. After you feel the results after your first session, just imagine how good your skin will feel after 2 weeks!

HAVE A QUESTION

Email: hello@beanbodycare.com